Contact information

We’re here to help. If you have questions about an order, product, return, refund, or delivery, please contact the Crovane Atelier customer-service team.

Store name: Crovane Atelier
Email: contact@crovaneatelier.com

Our customer-service team aims to respond within 1–2 business days, Monday through Friday.

To help us assist you faster, please include your full name, order number, and a clear description of your concern. For damaged or incorrect items, please attach clear photographs of the product and packaging.

Please note that Crovane Atelier operates as an online-only retailer. We do not maintain a public storefront or accept walk-in visitors, order pickups, or in-person returns at our business address. All returns must be initiated through contact@crovaneatelier.com and shipped to the address provided during the return process.