Most orders ship within 24–48 hours. Delivery estimates are displayed at checkout.

Yes. A tracking link is emailed as soon as your order leaves our warehouse.

Yes, complimentary shipping is available on eligible orders. Any applicable shipping charges will be displayed at checkout.

If your order has not yet been dispatched, contact us as soon as possible and we’ll do our best to update the delivery address.

Eligible items may be returned within the return period stated on our website, provided they are unused, unworn, and returned in their original packaging with all tags intact.

Contact our customer support team with your order number and the size or product you would like to exchange. Our team will guide you through the process.

Yes, size exchanges are available subject to stock availability.

Once your returned item has been received and inspected, approved refunds are processed to the original payment method. Your bank may take a few additional business days to reflect the amount.

Please refer to the size guide available on the product page. We recommend measuring your foot and comparing it with the measurements provided before ordering.

If you are between sizes, we generally recommend choosing the larger size for added comfort, unless the product description advises otherwise.

Fit can vary slightly between different designs and materials. Please check the individual product description and size information before purchasing.

Yes. Contact our support team with your usual shoe size and the product you’re interested in, and we’ll be happy to assist.

We accept major debit and credit cards, UPI, and other payment methods displayed at checkout.

Yes. Payments are processed through secure payment gateways designed to protect your transaction information.

Please check with your bank or payment provider and try again. If money has been deducted but the order was not confirmed, contact our support team with the transaction details.

Cash on Delivery availability may depend on your location and order value. If available, the option will appear at checkout.

Keep your footwear clean and dry, avoid prolonged exposure to moisture, and store it in a cool, ventilated area when not in use.

We do not recommend machine washing unless specifically mentioned on the product page. Use a soft cloth or suitable footwear cleaner instead.

We make every effort to display product colors accurately. However, slight variations may occur due to lighting, photography, and individual screen settings.

Yes. Orders go through a quality check before dispatch to help ensure they reach you in excellent condition.

Please contact us as soon as possible with your order number and clear photos of the product and packaging. Our support team will assist you with the next steps.

Orders may be cancelled before they are packed or dispatched. Contact us as soon as possible if you would like to request a cancellation.

Once an order has been confirmed, additional products normally need to be placed as a separate order.

If the order has not yet been processed, contact us immediately. Changes are subject to availability.

An order may occasionally be cancelled due to payment verification issues, stock availability, an incorrect address, or other fulfilment limitations. If this happens, we’ll notify you.

You can reach us through the Contact Us page or the customer support details provided on our website.

For faster assistance, please include your order number, registered email or phone number, and a brief description of your query.

Our team aims to respond as quickly as possible during business hours. Response times may be slightly longer during weekends, holidays, or promotional periods.